вЂњThe second benefit, although not directly visible to theВ customer, is the ability to interrogate the stock level at eachВ supplier through TecAllianceвЂ™s order-to-invoice processing platform, Order Manager. вЂњFrom their perspective, the benefits are two-fold: first, just asВ part returns are what we as a wholesaler want to minimise,В vehicle downtime is the biggest threat to our customersвЂ™ profitability, because a stranded vehicle simply becomes a cost.В So, being able to quickly identify the correct part from a choice of suppliers allows us to source the replacement in the shortestВ timeframe and reduce the period the vehicle is out of service. вЂњFrom this information, TecDocвЂ™s official data suppliersВ match their products, and this allows us, as a catalogue user, toВ choose the ideal replacement part for our customers, from a broad range of suppliers. ThisВ method still identifies the precise vehicle and the associatedВ original equipment part numbers for its various components,вЂќ expands Burgess. вЂњAlthough the new system uses the vehicleвЂ™s chassis numberВ to identify the vehicle, as well as to a certain extent theВ registration number, the TecDoc VIN Catalogue for Trucks is now as easy to use and reliable as the automotive version. During theВ final testing phase, Dave was invited to pilot the new вЂTecDocВ VIN Catalogue вЂ“ TruckвЂ™ to provide feedback and activelyВ contribute to its ongoing development. Recognising this point, and intent on making the parts dataВ held within the system equally accessible to CV specialists as it isВ for the automotive community, the TecAlliance team embarked onВ creating a specialised CV version of the catalogue. вЂњHowever, although theВ system listed the relevant service, repair, and accident-relatedВ replacement parts the business relies on, it was not quite so easyВ to navigate for CV searches, due to the fact that the historic linksВ to the reference information associated with CVs were not quiteВ as refined as they are for the automotive data.вЂќ We initially used theВ existing platform that we had successfully adopted for theВ automotive business,вЂќ Burgess continues. вЂњI didnвЂ™t hesitate to use TecDoc data forВ the CV business.

This ongoing experience, and theВ requirement to ensure the businessВ maintained its reputation for supplying theВ correct parts on demand, meant that the useВ of the TecDoc Catalogue was withoutВ question when Dave opened the doors ofВ his CV-focused venture 18 months ago. Having established theВ gains that the system has made possible, IВ simply couldnвЂ™t run my business nowВ without the TecDoc Catalogue.вЂќ ThisВ means, for example, that we donвЂ™t have toВ supply more than one part reference to coverВ the possible options. вЂњThe specific nature of the search criteria,В combined with the accuracy of the data inВ the TecDoc Catalogue, allows us to preciselyВ identify the correct replacement item. вЂњAs all wholesalers will be very aware,В part returns and the problems they create,В as well as the costs they subject a businessВ to, are some of the fundamental issuesВ when it comes to profitability, particularlyВ in an industry as fiercely competitive asВ ours and with such small profit margins. вЂњThis has naturally madeВ a huge difference to our overall efficiencies,В as well as directly to the bottom line. вЂњThe biggest single benefit that the TecDocВ Catalogue has brought my business is toВ reduce our part returns to virtually zero,вЂќВ explains Burgess.

Tecdoc auto catalog